Select Page


Accessibility statement for Ingatestone & Fryerning Parish Council website

This accessibility statement applies to

This website is run by Ingatestone & Fryerning Parish Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand and provided a special accessibility widget from accessiBe to help tailor the website for your own individual requirements. Please click on the accessibility icon displayed at the bottom right of all pages on this website to use this tool and read the accessiBe accessibility statement here.

accessiBe adapts websites for user needs of people with visual, hearing and motor impairments, and other functional disabilities. An AI-based tool scans our website and automatically provides key modifications to transmit data and accessible content to end-users. This fully automated compliance solution makes our website compliant with the entire Web Content Accessibility Guidelines 2.1(WCAG), ADA, Section 508, other worldwide legislation, and major data protection regulations, including GDPR and CCPA.

You can now change your accessibility profile to;

  • Epilepsy Safe Profile
  • Visually Impaired Profile
  • Cognitive Disability Profile
  • ADHD Friendly Profile
  • Blind Users Profile
  • Keyboard Navigation Profile (Motor-Impaired)

Your accessiBe settings will be automatically saved in your browser’s cache for future visits.

AbilityNet also has advice on making your device easier to use if you have a disability, if required.

How accessible this website is

We know some parts of this website are not fully accessible:

  • most older PDF documents are not fully accessible to screen reader software

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email
  • call 01277 676759

We’ll consider your request and get back to you in 10 working days.

If you cannot view the map on our ‘contact us’ page, call or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

  • email
  • call 01277 676759

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Our offices do not have audio induction loops, if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

  • Contact us by email

Technical information about this website’s accessibility

Ingatestone & Fryerning Parish Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

However, the accessiBe AI Engine automatically scans and adds generated alt tags to all images without alt tags for the moment. When we publish new content we’ll make sure our use of images meets accessibility standards, by including our own descriptive alt tags.

Our PDF documents are currently non-compliant. We aim to make all new PDF documents compliant using Microsoft Word’s accessibility check going forwards. However, not all PDF’s generated from accessible Word Documents are still accessible according to Adobe Acrobat’s own accessibility checks, so this is currently causing an issue. We hope to resolve this issue at a later date.

Disproportionate burden

Navigation and accessing information

There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option).

It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content.

It’s not possible for users to change text size without some of the content overlapping.

Interactive tools and transactions

Some of our interactive forms are difficult to navigate using a keyboard. For example, because some form controls are missing a ‘label’ tag.

Our forms are built and hosted through third party software and ‘skinned’ to look like our website.

We’ve assessed the cost of fixing the issues with navigation and accessing information, and with interactive tools and transactions. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will revisit this assessment in at a later date, if necessary.

However, in the meantime we have partnered with accessiBe to resolve these issues using their AI-driven tool for web accessibility.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix minutes and agendas for previous meetings.

Any new PDFs or Word documents we publish will meet Microsoft Word accessibility standards, and eventually the Adobe Acrobat accessibility standards (where possible, please see earlier non-compliant note).

What we’re doing to improve accessibility

We are continually looking at how we can improve our accessibility and we looking to make further additions at a later date, including the completion of our accessibility roadmap, if necessary.

In the meantime, we have partnered with accessiBe to resolve these issues using their AI-driven tool for web accessibility.

Preparation of this accessibility statement

This statement was prepared on 23rd October 2020. It was last updated on 31st October 2023.

This website was last tested on 31st October 2023. The test was carried out by Sue Lees Consultancy. Please see the latest accessiBe accessibility report here.