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Tell us about road or highway issues

We carry out regular inspections of roads and pavements on our network, but we know that issues may come up between these inspections. These could be potholes or other road surface issues, damaged streetlights, overgrown trees or missing lit bollards.

You can tell us about maintenance issues online by using our highways reporting tool.

If you think there’s a risk to public safety, do not report it online, please call us immediately on 0345 603 7631 or if you have hearing problems you can use our text phone service on 0345 758 5592.

Issues we don’t look after

You need to contact:

Track an existing issue

You can use track it to check if we already know about an issue or track the progress of an issue you’ve told us about.

Tell us about an issue

Please search for the type of issue you want to report or use the categories below. If you need help, please see the ‘How to use Tell us and Track it‘ guide

Phone: 0345 603 7631