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You may be aware, Essex County Council introduced a cross-city pilot on the Park and Ride service in Chelmsford during August .

The survey on this pilot has now been re-launched after making some service improvements early in November following receipt of feedback from customers.

The survey may be found using this link www.essex.gov.uk/bus until the end of November.

We welcome feedback from users of the service, so that we may decide on the success of the pilot. We are aware that  the running of the service has been affected recently by some problems on the roads in the city.

We’d be extremely grateful if transport representatives would circulate it widely.

We will consider feedback from the survey and other sources, then take recommendations on the pilot to the Essex County Council Cabinet Member for Highways and Transport. The pilot will continue until such times as the decision is made on its future.